1. Information We Collect:

We may collect the following types of personal information:

Identification details: Full name, date of birth, gender, national ID/passport, and other documents required to verify your identity.

Contact details: Email address, phone number, and mailing/billing address.

Financial information: Bank account details, payment card information, and transaction history.

Transaction details: Amount sent/received, currency, recipient details, and transfer method.

Technical information: IP address, device type, operating system, browser type, and usage data.

2. How We Use Your Information:

We use your information to:

Provide and process money transfer services.

Verify your identity and comply with legal/anti-money laundering (AML) obligations.

Prevent fraud, unauthorized activity, and ensure security.

Communicate with you about transactions, updates, and support.

Improve our services and develop new features.

Comply with regulatory and legal requirements.

3. How We Share Your Information:

We do not sell your personal information. However, we may share it with:

Financial institutions and payment processors to complete your transactions.

Regulatory authorities to comply with legal obligations, including AML and counter-terrorism financing laws.

Service providers who help us operate our systems (IT, cloud storage, customer support).

Law enforcement agencies when required by law or for fraud prevention.

4. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights:

Depending on your location, you may have the right to:

• Access and request a copy of your personal information.
• Correct or update inaccurate information.
• Request deletion of your data, subject to legal and regulatory requirements.
• Withdraw consent where applicable.

6. Cookies & Tracking:

We may use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings

7. International Transfers:

As part of our services, your data may be transferred to and processed in countries outside your home country. We take steps to ensure appropriate safeguards are in place to protect your information.

8. Children’s Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Children’s Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy:

If you have any questions or concerns about this Privacy Policy or how we handle your personal information.